Privacy Policy

1. Introduction

CentralServiceNexus ("us," "we," or "our") is dedicated to safeguarding your privacy. This document outlines our practices regarding the collection, use, and protection of your data when you visit our site centralservicenexus.top or utilize our yacht chartering services.

Your agreement to the data management described in this policy is implied by your utilization of our offerings. This policy is designed to be compliant with privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy laws.

2. Data Collection

2.1 Directly Provided Data

We gather personal data which you willingly supply to us when you:

• Reserve a yacht charter
• Reach us via our website or telephone
• Sign up for our newsletter
• Complete any website forms
• Engage in surveys or promotional events

Such information might include:

• Your name and contact details (like email, telephone, and address)
• Financial details (safely processed via external parties)
• Preferences and needs concerning the charter
• Emergency contact details
• Information about dietary constraints or health (if disclosed)

2.2 Data Collected Automatically

Upon accessing our site, we automatically document certain details about your device and how you engage with our site:

• IP address and geographical location data
• Type and version of browser
• Visited pages and time spent on our site
• Source websites
• Device specifics (such as type and screen size)

2.3 Cookies and Similar Technologies

To improve your experience on our website, we employ cookies and related tracking tools which aid us in:

• Remembering your site preferences
• Analyzing how our site is used and its performance
• Delivering personalized content
• Enhancing our offerings

Management of cookies can be done through your browser settings or our cookie consent feature.

3. Usage of Your Data

The information we accumulate is utilized for purposes such as:

• Delivering Services: To carry out yacht charter services, manage bookings and maintain communication about your arrangements
• Support for Customers: To address your questions and offer support
• Handling Payments: For payment processing and billing management
• Maintaining Safety and Security: To ensure the security of our services and safeguard against deceit
• Promotional Activities: To send you marketing materials and news (only with your permission)
• Enhancing our Website: To analyze how our site is used and enhance its functionality
• Adherence to Legal Standards: To comply with legal and regulatory requirements

4. Disclosure and Sharing of Information

Your personal data is never sold, exchanged, or rented out to third parties. However, we may share your data in situations such as:

4.1 Service Partners

With vetted external service providers who assist us in areas like payment handling, web hosting and management, email marketing, analytics, performance tracking, and customer service, we may share information.

4.2 Legal Necessities

In accordance with legislation or during legal processes, court directives, emergencies, or for probing possible deceit or illegal conduct, your data may be disclosed.

4.3 Corporate Transactions

If a business merger, asset acquisition, or the sale of company assets occurs, your information could be transferred as part of the deal.

5. Securing Data

We employ reasonable organizational and technical safeguards to ensure your personal data is protected from unauthorized access, modifications, exposure, or destruction. Such measures include encryption, secure servers, controlled access, continuous evaluations, and staff education.

Nevertheless, no internet or electronic storage method can be guaranteed as completely secure. Thus, we cannot promise the absolute safety of your data.

6. Data Retention

We only preserve your personal data for the duration necessary to accomplish the objectives for which it was collected or as mandated by law. Common retention periods are:

• Charter bookings: 7 years (for taxation/legal reasons)
• Marketing communications: until you opt-out or request deletion
• Website analytics: 26 months
• Customer Support: 3 years following the final interaction

7. Your Rights and Choices

You possess rights which include data access, correction, deletion (as per legislation), data portability, marketing opt-out, and control over cookies. Contact us at the specified details below to exercise these rights.

8. External Services

8.1 Google Analytics

For web usage analysis, we utilize Google Analytics. The Google Analytics Opt-out Browser Add-on allows you to decline participation.

8.2 Social Media Platforms

Links on our website may connect you to social media sites which have their privacy policies.

8.3 Financial Processing Partners

Third-party entities that are compliant with PCI DSS handle payment transactions.

9. Global Data Transfer

Your details may be transferred to and managed in nations other than Ireland. We ensure there are suitable safeguards in place, adhering to relevant privacy laws.

10. Privacy of Minors

Our services do not target minors below the age of 13, and we don’t intentionally collect their data. Please reach out to us without delay if you believe a child has submitted their data to us.

11. Revisions to This Privacy Statement

We reserve the right to amend this Privacy Policy to reflect changes in our procedures or legal obligations. We will alert you by updating the policy on our website, by emailing registered users, or by posting a notice on our site. Continuing to use our services after the date of effectiveness indicates acceptance of the new policy.

12. Communicating with Us

For any inquiries about this Privacy Policy or our data handling practices, please get in touch:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent policies of Google Ads. At any time, you may modify your cookie/tracking preferences within our cookie settings.